PRIVACY POLICY

How we collect, use, and protect your personal information.

Last Updated: January 2025

Introduction

Save the Children is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information
  • Donation Information: Donation amount, frequency, and payment method
  • Communication Preferences: Your preferences for receiving communications from us
  • Technical Information: IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

  • Process donations and send receipts
  • Communicate with you about our programs and impact
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist with payment processing, email delivery, and website hosting
  • Professional advisors such as lawyers and accountants
  • Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information
  • Request data portability

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, see our Cookie Policy.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Save the Children
Data Protection Officer
1 St John's Lane, London, EC1M 4AR, United Kingdom
Email: privacy@savethechildren.org
Phone: +44 (0) 20 7012 6400